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Communication with the Driver

  1. Select the vehicle or the driver
  2. Select the time period for report generation
  3. Press the “Add report” button and select “Communication with the driver“

«Communication with the driver» report

To select the information displayed in the report, right-click and select “Report settings”:

«Communication with the driver» report settings

In the “General Settings” section:

Direction - the direction of the message. Possible options:

  • From OO to the vehicle - when sending a message from Omnicomm Online to the terminal
  • From the vehicle to OO - when sending a message from the mobile app to change a status or to send a message to the dispatcher

Status - the status of the message. Possible options:

  • The message has been read on ICON
  • The message has been confirmed on ICON
  • The message has not been confirmed on ICON
  • Could not find the message on ICON
  • The message has been sent to ICON
  • The message has been received on ICON

Sender - name of the user or vehicle, depending on the direction the message was sent in

Recipient - name of the user or vehicle, depending on the direction the message was sent in

Driver's name - the name of the driver registered at the authorization

Message - the text of the message

Created - date and time when the message was created in Omnicomm Online

Sent - date and time when the message was sent to the terminal

Urgent, include a sound signal - play a sound signal when the message arrives

Remind to confirm the message using a sound signal

Received - date and time when the message was received by the terminal and displayed on the Omnicomm ICON display. If the message has not been received, ”-“ will be displayed.

Confirmed - date and time when the message was confirmed as read on the Omnicomm ICON display. If the message has not been confirmed, ”-“ will be displayed.